Privacy Policy
Last updated: September 2025
1. Information We Collect
At Athlesis, we collect information you provide directly to us, such as when you create an account, use our mobile app, or contact us for support.
- Account Information: Name, email address, phone number, gender, birthday, country, and profile photos
- Fitness & Studio Data: Class enrollments, attendance records, fitness progress, achievements, and emergency contact information
- Studio Management Data: Studio information, class schedules, instructor details, member roles, and billing information
- Mobile App Data: Push notification tokens, device information, app usage analytics, and location data (when you grant permission)
- Media Content: Photos and images you upload for your profile, class images, and studio logos
- Payment Information: Billing details, subscription status, and transaction records (processed securely through Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our mobile app and services
- Manage your fitness studio memberships and class enrollments
- Track your fitness progress and achievements
- Send push notifications about classes, updates, and important information
- Process payments and manage subscriptions
- Enable studio owners to manage their businesses and members
- Provide customer support and respond to your requests
- Ensure safety by maintaining emergency contact information
- Analyze app usage to improve user experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:
- With service providers who assist us in operating our platform
- To comply with legal obligations or protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
4. Mobile App Permissions
Our mobile app may request certain permissions to provide you with the best experience. You can control these permissions through your device settings:
- Camera Access: To take photos for your profile picture and class images
- Photo Library Access: To select and save images for your profile and QR codes
- Location Access: To help you find nearby studios and classes (optional)
- Push Notifications: To send you updates about class schedules, reminders, and important announcements
- Phone Access: To make calls to studios directly from the app
You can revoke these permissions at any time through your device settings, though some app features may not work properly without them.
5. Studio Management Features
If you are a studio owner, manager, or instructor, we collect additional information to help you manage your fitness business:
- Studio Information: Business details, location, contact information, and branding materials
- Class Management: Class schedules, instructor assignments, capacity limits, and pricing
- Member Management: Member roles, enrollment data, attendance tracking, and progress monitoring
- Financial Data: Payment processing, subscription management, and revenue analytics
- Communication Tools: Broadcast messages to members and read receipt tracking
This information is used to provide you with comprehensive studio management tools and is protected with the same security measures as all other user data.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- GDPR and CCPA compliance
7. Your Rights
You have the right to:
- Access and update your personal information and fitness data
- Request deletion of your account and associated data
- Object to processing of your information
- Request data portability (export your fitness progress and class history)
- Withdraw consent for push notifications and location tracking
- Manage your emergency contact information
- Control your studio membership and class enrollment data
- Request correction of inaccurate personal information
To exercise these rights, you can update your information directly in the app settings or contact us using the information provided below.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@athlesis.com